--- title: "Care Insights: Managing User Permissions and App Settings" description: Vim Console Account Owners and Account Admins can manage Care Insights permissions and settings at both the organization (practice) and user levels. --- [Skip to content](https://knowledgebase.getvim.com/home/managing-permissions-in-care-insights#main-content) [![Logotype-primary (1).png\]](https://knowledgebase.getvim.com/hs-fs/hubfs/Knowledge%20Base/Logotype-primary%20(1).png?height=50&name=Logotype-primary%20(1).png)](https://knowledgebase.getvim.com/home?hsLang=en) Open main navigation Close main navigation - [Console](https://console.getvim.com/organization-admin/accounts?iss=https%3A%2F%2Fauth.getvim.com%2F) [Console](https://console.getvim.com/organization-admin/accounts?iss=https%3A%2F%2Fauth.getvim.com%2F) Hello! How can we help you use Vim? - There are no suggestions because the search field is empty. 1. [Practice Knowledge Base](https://knowledgebase.getvim.com/home?hsLang=en) 2. [How-to Guides](https://knowledgebase.getvim.com/home/how-to-guides?hsLang=en) 3. [Console Guides](https://knowledgebase.getvim.com/home/how-to-guides?hsLang=en#console-guides) # Care Insights: Managing User Permissions and App Settings Vim Console Account Owners and Account Admins can manage Care Insights permissions and settings at both the **organization** (practice) and **user** levels. This guide explains how to configure permissions and settings in Console for Care Insights and outlines the expected behaviors for each permission type. --- ### How to Change Permissions and Settings in Console **For Console Owners and Admins only:** - In [**Vim Console**](https://console.getvim.com/organization-admin/accounts?rand=1730208502251), navigate to the **Application Marketplace** and the **Installed Apps** tab ![](https://knowledgebase.getvim.com/hs-fs/hubfs/Knowledge%20Base/New%20Branding/Screenshot%202026-06-05%20at%201.36.28%20PM.png?width=583&height=136&name=Screenshot%202026-06-05%20at%201.36.28%20PM.png) - Click on **Care Insights** ![](https://knowledgebase.getvim.com/hs-fs/hubfs/Screenshot%202026-09-09%20at%202.24.30%20PM.png?width=575&height=209&name=Screenshot%202026-09-09%20at%202.24.30%20PM.png) - Go to the **Settings** tab on the app store page (or scroll down to find Settings) ![](https://knowledgebase.getvim.com/hs-fs/hubfs/Screenshot%202026-09-09%20at%202.30.58%20PM.png?width=576&height=201&name=Screenshot%202026-09-09%20at%202.30.58%20PM.png) - Select the **organization name** from the drop down in the settings section - Click on the **Permissions** menu to adjust user or organization level permissions ![](https://knowledgebase.getvim.com/hs-fs/hubfs/Screenshot%202026-09-09%20at%202.23.13%20PM.png?width=567&height=530&name=Screenshot%202026-09-09%20at%202.23.13%20PM.png) --- **Permissions by Care Insights Category:** Permissions in Care Insights are managed by category. Each user can have different permissions for specific Care Insights categories, such as: - Diagnosis Gaps - Quality - Risk - Rx - Utilization - Care Management - SDOH - ADT - Clinical Insights --- **Permission Types:** - **Action & Prepare:** The user can view, comment on, and take action on items from this category, and can also draft actions for another user to complete. - **Action:** The user can view, comment on, and take action on items from this category. - **Prepare:** The user can view, comment on, and draft actions on items from this category for another user to complete, but cannot complete them. - **Read Only:** The user can view items from this category and add internal comments, but cannot take action. - **None:** The user cannot see items from this category. --- **Organization-Level Permissions:** - New users automatically inherit the current organization default permissions. - Updating organization default permissions will affect: - All new users created after the change. - Existing users whose permissions haven’t been manually modified. --- **Available Settings** - Click on the **Application Settings** menu to customize the app's size configuration, write back capabilities, and more. **Please note:** Adjusting User-Level permissions will override the organization-level permissions ![Screenshot 2026-09-09 at 2.39.05 PM](https://knowledgebase.getvim.com/hs-fs/hubfs/Screenshot%202026-09-09%20at%202.39.05%20PM.png?width=542&height=515&name=Screenshot%202026-09-09%20at%202.39.05%20PM.png) --- **App Size Configuration** Controls the default display size of the Care Insights application (**small** or **large**) for all users; set to large by default. - - Regardless of the admin App Size Configuration, Users can individually adjust their app size while using Care Insights; their preference will be saved for future sessions. - **Auto-Select Suggested ICDs** Controls whether suggested ICD codes are pre-selected by default after clicking the Agree button. - **Enable CPT Writeback** Allows Care Insights to perform writebacks for user selected CPT codes. This is on by default; turning this off will skip the CPT writeback for the care gaps set under the “Quality” insights category. - **Auto-Expand in Encounter View** Automatically opens Care Insights when gaps are available for a patient in context. This is on by default; turning it off will prevent Vim from opening and auto-expanding automatically when gaps are available for a patient in context. - **Undo Window** Controls the time window during which users can undo actions taken in Care Insights. Choose from 5 minutes, 1 hour (default), 6 hours, 12 hours, 24 hours, 48 hours, or 72 hours to determine how long actions remain reversible. - **Vim Scribe** Enable the Vim Scribe ambient AI documentation module for this organization. Each user with Scribe enabled counts as one billable seat at $50/user/month, invoiced at the org level. - [Welcome to Vim](https://knowledgebase.getvim.com/home/welcome-to-vim?hsLang=en#main-content) - [How Vim fits into clinical workflows](https://knowledgebase.getvim.com/home/welcome-to-vim?hsLang=en#how-vim-fits-into-clinical-workflows) - [Vim Canvas Marketplace overview](https://knowledgebase.getvim.com/home/welcome-to-vim?hsLang=en#vim-canvas-marketplace-overview) - [Onboarding](https://knowledgebase.getvim.com/home/onboarding?hsLang=en#main-content) - [Getting Started](https://knowledgebase.getvim.com/home/onboarding?hsLang=en#getting-started) - [Technical Implementation](https://knowledgebase.getvim.com/home/onboarding?hsLang=en#technical-implementation) - [Applications](https://knowledgebase.getvim.com/home/applications?hsLang=en#main-content) - [Care Insights](https://knowledgebase.getvim.com/home/applications?hsLang=en#care-insights) - [Clinical Data Exchange (CDE)](https://knowledgebase.getvim.com/home/applications?hsLang=en#clinical-data-exchange-cde) - [Enhanced Eligibility](https://knowledgebase.getvim.com/home/applications?hsLang=en#enhanced-eligibility) - [Prior Authorization](https://knowledgebase.getvim.com/home/applications?hsLang=en#prior-authorization) - [Order Assist](https://knowledgebase.getvim.com/home/applications?hsLang=en#order-assist) - [Vim Scribe](https://knowledgebase.getvim.com/home/applications?hsLang=en#vim-scribe) - [User Resources](https://knowledgebase.getvim.com/home/user-resources?hsLang=en#main-content) - [Vim Connect Users (For end users in the EHR)](https://knowledgebase.getvim.com/home/user-resources?hsLang=en#vim-connect-users-for-end-users-in-the-ehr) - [Vim Console Admins & Owners (For practice admins managing Console access)](https://knowledgebase.getvim.com/home/user-resources?hsLang=en#vim-console-admins-owners-for-practice-admins-managing-console-access) - [Vim Terminology](https://knowledgebase.getvim.com/home/user-resources?hsLang=en#vim-terminology) - [How-to Guides](https://knowledgebase.getvim.com/home/how-to-guides?hsLang=en#main-content) - [Console Guides](https://knowledgebase.getvim.com/home/how-to-guides?hsLang=en#console-guides) - [Vim Connect Guides](https://knowledgebase.getvim.com/home/how-to-guides?hsLang=en#vim-connect-guides) - [Help Center](https://knowledgebase.getvim.com/home/help-center?hsLang=en) - [Get Involved](https://knowledgebase.getvim.com/home/get-involved?hsLang=en#main-content) - [Practice Experience Advisory Team (Invitation Only)](https://knowledgebase.getvim.com/home/get-involved?hsLang=en#practice-experience-advisory-team-invitation-only) - [Champion Program (Vim Console Admins & Owners)](https://knowledgebase.getvim.com/home/get-involved?hsLang=en#champion-program-vim-console-admins-owners) [![Logotype-primary (1)](https://knowledgebase.getvim.com/hs-fs/hubfs/Knowledge%20Base/Logotype-primary%20(1).png?width=75&height=32&name=Logotype-primary%20(1).png "Logotype-primary (1)")](https://getvim.com/wp-content/uploads/2022/05/Transparent-logo.svg) [getvim.com](https://getvim.com/) Copyright © 2026, Vim