---
title: Using Applications in Vim Connect
description: Learn how to access and use Vim applications inside your EHR, including how to interact with tools like Care Insights and Prior Authorization.
---

[Skip to content](https://knowledgebase.getvim.com/home/using-applications-in-vim-connect#main-content)

[![Logotype-primary (1).png\]](https://knowledgebase.getvim.com/hs-fs/hubfs/Knowledge%20Base/Logotype-primary%20(1).png?height=50&name=Logotype-primary%20(1).png)](https://knowledgebase.getvim.com/home?hsLang=en)

Open main navigation

Close main navigation

- [Console](https://console.getvim.com/organization-admin/accounts?iss=https%3A%2F%2Fauth.getvim.com%2F)

[Console](https://console.getvim.com/organization-admin/accounts?iss=https%3A%2F%2Fauth.getvim.com%2F)

 Hello! How can we help you use Vim?

- There are no suggestions because the search field is empty.

1. [Practice Knowledge Base](https://knowledgebase.getvim.com/home?hsLang=en)
2. [User Resources](https://knowledgebase.getvim.com/home/user-resources?hsLang=en)
3. [Vim Connect Users (For end users in the EHR)](https://knowledgebase.getvim.com/home/user-resources?hsLang=en#vim-connect-users-for-end-users-in-the-ehr)

# Using Applications in Vim Connect

## Learn how to access and use Vim applications inside your EHR, including how to interact with tools like Care Insights and Prior Authorization.

---

### **Overview**

Once Vim Connect is installed and active, you’ll see the Vim heart icon in your EHR. When the icon turns blue, it means there are patient-specific tools or insights available. This guide walks you through what each application does and how to use them.

### **How to Access Applications**

- Log in to your EHR as usual
- Open a patient chart
- Look for the Vim heart icon (top-right corner)
  
    - **Grey** = No available data
    - **Blue** = Insights or tools are available
- Click the blue heart to open the Vim panel

### **Vim's Core Applications**

#### **Care Insights**

- View patient-specific care gaps or quality opportunities
- Accept or dismiss insights with one click
- Supporting documentation included when available

#### **Enhanced Eligibility**

- View patient plan, PCP, copay, and benefit details
- Export eligibility information for follow-up

#### **Prior Authorization**

- See if prior auth is required for a procedure
- Submit requests directly in the EHR
- Upload documentation and track status

### **Need Help?**

If an app isn’t loading or you believe something’s missing:

- Confirm you’re in the right patient chart
- Ensure your Console Admin has given you access to the app
- Contact support@getvim.com for assistance

- [Welcome to Vim](https://knowledgebase.getvim.com/home/welcome-to-vim?hsLang=en#main-content)

    - [How Vim fits into clinical workflows](https://knowledgebase.getvim.com/home/welcome-to-vim?hsLang=en#how-vim-fits-into-clinical-workflows)
    - [Vim Canvas Marketplace overview](https://knowledgebase.getvim.com/home/welcome-to-vim?hsLang=en#vim-canvas-marketplace-overview)
- [Onboarding](https://knowledgebase.getvim.com/home/onboarding?hsLang=en#main-content)

    - [Getting Started](https://knowledgebase.getvim.com/home/onboarding?hsLang=en#getting-started)
    - [Technical Implementation](https://knowledgebase.getvim.com/home/onboarding?hsLang=en#technical-implementation)
- [Applications](https://knowledgebase.getvim.com/home/applications?hsLang=en#main-content)

    - [Care Insights](https://knowledgebase.getvim.com/home/applications?hsLang=en#care-insights)
    - [Clinical Data Exchange (CDE)](https://knowledgebase.getvim.com/home/applications?hsLang=en#clinical-data-exchange-cde)
    - [Enhanced Eligibility](https://knowledgebase.getvim.com/home/applications?hsLang=en#enhanced-eligibility)
    - [Prior Authorization](https://knowledgebase.getvim.com/home/applications?hsLang=en#prior-authorization)
    - [Order Assist](https://knowledgebase.getvim.com/home/applications?hsLang=en#order-assist)
    - [Vim Scribe](https://knowledgebase.getvim.com/home/applications?hsLang=en#vim-scribe)
- [User Resources](https://knowledgebase.getvim.com/home/user-resources?hsLang=en#main-content)

    - [Vim Connect Users (For end users in the EHR)](https://knowledgebase.getvim.com/home/user-resources?hsLang=en#vim-connect-users-for-end-users-in-the-ehr)
    - [Vim Console Admins & Owners (For practice admins managing Console access)](https://knowledgebase.getvim.com/home/user-resources?hsLang=en#vim-console-admins-owners-for-practice-admins-managing-console-access)
    - [Vim Terminology](https://knowledgebase.getvim.com/home/user-resources?hsLang=en#vim-terminology)
- [How-to Guides](https://knowledgebase.getvim.com/home/how-to-guides?hsLang=en#main-content)

    - [Console Guides](https://knowledgebase.getvim.com/home/how-to-guides?hsLang=en#console-guides)
    - [Vim Connect Guides](https://knowledgebase.getvim.com/home/how-to-guides?hsLang=en#vim-connect-guides)
- [Help Center](https://knowledgebase.getvim.com/home/help-center?hsLang=en)
- [Get Involved](https://knowledgebase.getvim.com/home/get-involved?hsLang=en#main-content)

    - [Practice Experience Advisory Team (Invitation Only)](https://knowledgebase.getvim.com/home/get-involved?hsLang=en#practice-experience-advisory-team-invitation-only)
    - [Champion Program (Vim Console Admins & Owners)](https://knowledgebase.getvim.com/home/get-involved?hsLang=en#champion-program-vim-console-admins-owners)

[![Logotype-primary (1)](https://knowledgebase.getvim.com/hs-fs/hubfs/Knowledge%20Base/Logotype-primary%20(1).png?width=75&height=32&name=Logotype-primary%20(1).png "Logotype-primary (1)")](https://getvim.com/wp-content/uploads/2022/05/Transparent-logo.svg)

[getvim.com](https://getvim.com/)

Copyright © 2026, Vim